In this comprehensive course, Kayla Demlow, Director of Operations at Smile Avenue Family Dentistry, and Max Shore founding member of Lassie, will guide dental office teams through each stage of the revenue cycle management process. From insurance verification to payment posting and statement distribution, this presentation offers insights and practical strategies to maximize efficiency, enhance financial outcomes, and improve patient satisfaction. Ideal for dental teams looking to improve operational workflows and reduce administrative burdens, this course provides actionable steps to streamline the revenue cycle process effectively.

Are you tired of having your clinical expertise questioned by patients simply because it’s “not covered” by their dental PPO insurance? In this presentation we’ll discuss the pros and cons of dropping some or all of your PPO/HMO insurance policies. We will also teach best practices on educating your team on promoting the benefits of high-quality standards of care. Better dentistry & better reimbursement! Win – Win!